FIDE ONLINE ARENA LOST CONNECTION

Today, I tried to play some games on FIDE Online Arena. 

Just as several years ago, suddenly, that Arena "lost connection".

FIDE Online Arena - connection lost

It happened in the section "World Chess". 

It's important to note that my internet connection was stable and did not drop during the game. 

Also, I did NOT switch the windows during the game. And I had only one window opened.

Moreover, I was able to surf on that Online Arena. Finally, I was able to go back to my game. Unfortunately, it still warned me that I had "lost connection".

Worse, the site demanded I "reconnect." However, what is the sober method for "reconnecting," and where is it explained? The only official explanation I later found from the Support section did not help:

Press "reconnect"

So where is that "Reconnect" button to press? If it was visible, it did not work at all.

Note that this Online Arena asks for 50 euros annually to obtain an official FIDE online rating and other comfortable services.

Of course, I shall not pay a single cent for that service.

Today, I played only two or three rated games in the "World Chess" section. In the second one, a low-rated opponent seemingly used a chess engine during the game. In the last one, I lost the game due to Online Arena's beautiful features.

Please reconnect with yourself if you want. 

I do not need such chess platforms (there are several such platforms) that arbitrarily declare that you have "lost connection".

Goodbye